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PBSO PAL | August 5, 2026 | AJ Fasano, Operate Bigger

You were in the room. Here is everything you built with.

Your workbook, the Intern Setup Kit, the six PAL workflow prompts, and the tools from today all live on this page. Bookmarkit. Then come back Monday, when you hand your intern its first task of the week.

Today's Downloads

Click Below
Download the Workbook (PDF)Download the Intern Setup Kit (PDF)Download the PAL Prompt Library (PDF)Team Exercise (Alpha)TEAM EXERCISE (BRAVO)TEAM EXERCISE (CHARLIE)

Your one task this week

Open your tool. Hand it the task you circled on page 4 of your workbook: the full brief, all five layers, and “ask me questions before you draft.” Ship what comes back. One task, once, this week. That is the whole assignment. Week two is waiting on workbook page 22.

Set up your intern before you give it work

Setup has three moves: build your Master Prompt (who you are), build your Operator Prompt (how it behaves), then combinethem and save the result in your tool’s settings. The Intern Setup Kit above has all three builder prompts, copy and pasteready, and works in Claude or ChatGPT. The test that you did it right: open a fresh chat and ask, “Based on what you knowabout me, what are five things you could take off my plate this week?”Everything after that gets better automatically. Download the setup guide below, follow the steps, then come back here and open the prompt library.

The three tools we covered

ChatGPT

NotebookLM

NotebookLM

Your writing and thinking intern. Parent and volunteer emails, event announcements, meeting agendas and recaps, built from your notes in seconds. Free at chatgpt.com.

NotebookLM

NotebookLM

NotebookLM

Your research and document intern. A binder with a brain: load your curriculum, policies, and sessiontranscripts, and it answers only from your material. Free at notebooklm.google.com.

Claude

NotebookLM

Claude

Your automation and agent intern. Repeatable workflows, scheduled tasks, and connectors that link it to your email, calendar, and files so it works from real information. Free at claude.ai.

AI is not a search engine. AI is an intern.

Andy failed because he was under-managed. Jessica succeeded because she was onboarded correctly. The same principle applies every time you open a chat window. Here is how to brief your intern every time.


  1. Role: What function is it performing right now?
  2. Context: What does it need to know about your organization?
  3. Resources: What documents or information should it use?
  4. Task: What exactly do you want it to produce?
  5. Output: What does the finished result look like?


The quality of what you get back is a direct reflection of the quality of what you put in. 


*One more rule: a well-briefed intern asks questions before it starts. If it answers instantly, tighten the brief.

One rule that does not bend.

No Names

No Case Details

No Records

Never enter youth names into a public AI model. Not first. Not last. Not both.

No Records

No Case Details

No Records

Case files, behavioral records, and incident reports do not belong in a public chat window.

No Case Details

No Case Details

No Case Details

Any information that could identify a specific youth or family stays off public platforms. No exceptions.

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